Salon Operating Standards

In light of the Covid-19 pandemic, we want to address any concerns you may have prior to your next visit and assure you that we are following required guidelines to ensure the safest possible working environment for all who enter the salon.

The safety of our staff and our clients is our first priority and as such, we have performed the following cleaning, sanitation and distancing procedures:

  • Cleaned and/or disinfected all surfaces and implements.

  • Laundered and/or disinfected all capes, towels and linens.

  • Removed any non-essential items throughout our business - For the foreseeable future, we will not be offering beverages, snacks or reading material.

  • Initiated contactless methods of scheduling and payment.

  • Acquired appropriate personal protective equipment to be used when necessary or requested.

  • Created outdoor stations for high risk clientele 

  • Re-trained our staff on essential infection control and hygiene practices - Please be patient as they take the time to thoroughly clean.

  • Reconfigured our salon to meet social distancing requirements.

  • Hand sanitizer will be available at every station, in the restroom and at the reception desk.


Although we'd love a hug, we have discontinued the practice of hand shaking and other non-essential contact.

In addition, we have implemented and adhere to the on-going practice of strict
sanitation and cleanliness procedures to ensure the good health and safety of all salon personnel, clients and visitors.

Rest assured, we look forward to welcoming you back to an environment where you can enjoy your services with greater peace of mind.

For more ways to protect yourself and your loved ones, check out the CDC website.

 

Client Protocol

The last few months have been challenging but we couldn't be happier to open our doors and welcome you back. As you are aware, state and local officials have set forth new requirements and we want to let you know that our salon is reopening in accordance with new safety standards.

We have implemented mandatory changes to help ensure we maintain 6 foot social distancing. As such, we have had to make changes to the schedules of our stylists which may have some impact on your next appointment. 

Please make note of our new client protocol so that you are prepared prior to your next scheduled service with us:

FEELING ILL: Upon arrival we reserve the right to take your temperature before entering the salon. If you're experiencing any symptoms such as a fever, cough or sore throat etc, we are happy to reschedule your appointment for a time when you’re feeling well.

FACE MASKS: Face masks are required for all staff and clients. All masks must be fitted with ear loops as they must be worn during all services. No bandanas or cloth coverings tied behind the head will be allowed. If you have forgotten your mask, we have masks available for purchase.

CHECKING IN: We ask that you check in with the Vagaro app remain in your car or wait outside until we notify you that your stylist is ready to see you.

LIMITED GUESTS: Please only ONE CLIENT per service at a time. Individuals without appointments (especially children) are not allowed in the salon unless they have a service scheduled with another stylist.

PERSONAL ITEMS: Please limit the items you carry into the salon to your wallet, phone and keys.

TRANSACTIONS: Our POS terminal /touch pad is disinfected frequently and if you prefer you may read your card information so that your stylist or the receptionist can manually enter your payment for you. 

PRODUCT PURCHASES: At this time, should you need products we ask that you call ahead for curbside service. This will allow us to follow the suggested limit of clients inside our salon. 

SOCIAL DISTANCING: It goes without saying that we have missed you! But for the time being we cannot hug or shake hands. Please know that we are overjoyed to have you back!

We know these are unusual times but they are temporary. We thank you in advance for your patience and understanding while we work to be both accommodating and conscientious of you and our team.

 

Hours: Mon / Tue / Thurs / Fri 9:30a-5:30p

408-475-7413

311 E Campbell Ave

Campbell, Ca

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